There are NO REFUNDS. Only exchanges are allowed within 3 days, provided the products are in original sealed packing and condition and there will be a 30% restocking fee. There are NO RETURNS or EXCHANGES on layaways or Special Orders. Layaways expire within 90 days. Items not picked up or left over 3 days will be disposed of. All warranty will be covered under manufacturer policy 30 days in store 1 year manufacturer defect only no wear & tear. Shipping charges apply per item on all warranties.All special orders are final! There are no Refunds on LABOR. ALL STAR CAR AUDIO IS NOT RESPONSIBLE FOR ANY LOST ITEMS IN VEHICLE.